What Responsible Gaming Means at 1qqq Age Requirement and Account Eligibility Self-Assessment: Spot the Warning Signs Spending and Session Limits You Can Set Cool-Off Periods and Self-Exclusion Keeping Minors Away from Your Account Get Help: Support Channels Questions Players Often Ask

1qqq Responsible Gaming – Play Within Your Means in Bangladesh

What Responsible Gaming Means at 1qqq

At 1qqq, gaming is meant to be entertainment — not a way to earn income or escape problems. Responsible gaming means you decide how much time and money you spend, and you can stop whenever you want. This page explains the specific tools 1qqq provides, the rules that apply to every account, and the steps to take if you feel things are getting out of hand.

Bangladesh players face unique pressures — mobile-first access, bKash top-ups that feel invisible, and cricket match adrenaline. 1qqq's responsible gaming features are designed with that context in mind: quick to reach on a phone, effective within minutes of requesting them.

Age Requirement and Account Eligibility

You must be 18 years old or older to open an account or place any bet on 1qqq. This is a strict rule with no exceptions. When you register, you confirm that you meet this requirement. 1qqq may request a copy of your National ID Card (NID), Passport, or Driving Licence at any point to verify your age. Accounts found to belong to under-18 players will be closed immediately and all funds returned to the payment method used for deposits.

If you are unsure whether someone in your household is using your account, see the section on protecting minors below.

Self-Assessment: Spot the Warning Signs

Problem gambling often develops gradually. Ask yourself these questions honestly. If you answer "yes" to two or more, consider using the limit and exclusion tools below, or contacting the support team.

Have you spent more than you planned in the last week?
Do you chase losses — that is, play more to recover money you lost?
Have you borrowed money or skipped bills to fund your gaming?
Does playing interfere with work, study, or family time?
Do you feel restless or irritable when you are not playing?
Have you hidden your gaming activity from people close to you?
Have you tried to cut back but found it difficult?

Answering honestly is the first step. 1qqq does not judge — the tools described below are here for exactly this situation.

Spending and Session Limits You Can Set

Every 1qqq account has a built-in limits panel. You can set any of the following at any time from your account settings or by contacting Live Chat.

Limit Type	How It Works	Takes Effect	To Increase
Daily Deposit Limit	Caps the total you can deposit in a 24-hour period via bKash, Nagad, Rocket, Upay or Bank Transfer.	Immediately	After 24-hour cooling period
Weekly Deposit Limit	Caps deposits across a rolling 7-day window.	Immediately	After 7-day cooling period
Monthly Deposit Limit	Caps deposits across a rolling 30-day window.	Immediately	After 30-day cooling period
Session Time Reminder	Shows an on-screen notification when your session reaches a chosen duration (e.g. 60 minutes).	Immediately	Any time
Loss Limit	Locks betting once net losses reach a set amount in a day, week or month.	Immediately	After cooling period matching the interval chosen

Important: Reducing a limit takes effect right away. Increasing a limit has a mandatory waiting period — this delay is intentional and cannot be waived by support staff.

The minimum deposit at 1qqq is ৳150. Setting a daily limit at or just above this amount is one practical way to prevent impulsive top-ups during a losing session.

Cool-Off Periods and Self-Exclusion

Short Cool-Off (24 hours to 6 weeks)

A cool-off temporarily suspends your ability to deposit and bet. Your account stays open and you can still withdraw any existing balance. Contact 1qqq Live Chat and ask for a cool-off period — specify how long you want. It activates within minutes. During this time, 1qqq will not send you promotional emails or bonus offers.

Self-Exclusion (6 months to 5 years)

Self-exclusion closes your account for a chosen term. You will not be able to register a new account or be accepted back before the term ends. This is the strongest tool available. To start the process, email [email protected] with the subject line "Self-Exclusion Request" and include your registered phone number and the duration you want. The team will confirm the exclusion within 24 hours and return your remaining balance via the payment method on file.

Permanent Closure

If you decide you never want to return to 1qqq, you can request permanent account closure via the same email address. Permanent closure cannot be reversed.

Keeping Minors Away from Your Account

If you share a device — a phone, tablet or computer — with family members who are under 18, take these steps to prevent accidental or deliberate access to your 1qqq account.

Use a strong password that others in your household do not know.
Enable two-factor authentication in your account security settings.
Log out completely after every session, especially on shared devices.
Do not save your password in the browser on a shared device.
Consider installing parental control software. Free options include Google Family Link (Android) and Screen Time (iOS).
Store bKash or Nagad linked accounts under a PIN only you know.

If you suspect a minor has accessed your account, contact 1qqq immediately at [email protected]. Any activity linked to a minor's use will be voided and the account reviewed.

Get Help: Support Channels

Reaching out is straightforward. 1qqq support is available around the clock, and you do not need to explain your situation in detail if you are not comfortable doing so — simply say you need a limit set or an exclusion activated.

Live Chat 24/7, response within minutes

Email [email protected]

Outside of 1qqq, free confidential support is available through international helplines and online communities for gambling-related concerns. 1qqq does not affiliate with these services but encourages players to use them without hesitation.

Questions Players Often Ask

01Can I undo a self-exclusion if I change my mind?

No. Once a self-exclusion is active, it runs for the full term you chose. If you chose 6 months, your account stays closed for 6 months — there is no early cancellation. Permanent closures cannot be reversed under any circumstances. This restriction exists to protect you during a vulnerable period.

02Will my remaining balance be safe during an exclusion?

Yes. When 1qqq closes your account for self-exclusion, any verified balance is returned to the payment method linked to your account — typically bKash or Nagad. The withdrawal follows standard KYC checks and is usually processed within 27 minutes once verified.

03How quickly does a deposit limit take effect?

A new deposit limit — or a reduction to an existing one — takes effect immediately. You cannot bypass it by switching payment methods within the same account. The limit applies across all payment channels: bKash, Nagad, Rocket, Upay and Bank Transfer.

04Can I still use bonuses if I have a deposit limit set?

Yes, but only up to the amount your limit allows. If your daily deposit limit is set to ৳500 and a bonus requires a minimum deposit of ৳1,000, you will not be able to claim that bonus until you either raise the limit (after the cooling period) or the bonus terms change.

05Does 1qqq share responsible gaming data with other platforms?

1qqq does not share individual account data with third-party gaming operators. Your self-exclusion on 1qqq only applies to this platform. If you want to block yourself from multiple platforms, you need to contact each one separately or use a device-level parental control solution.

06What happens if I try to register a new account while excluded?

Any new account opened using the same NID, phone number or payment method linked to an excluded account will be detected and closed. Funds deposited into such an account will be returned, but bonuses tied to those deposits will be voided. Attempting to bypass self-exclusion also violates 1qqq's Terms & Conditions.

Responsible Gaming at 1qqq